Frequently asked questions Travel Park

What is Travel Park's address?
Travel Park is strategically located less than 10 minutes from Charleroi Brussels South airport, and our car park is at the following address: Rue chapelle beaussart 59 - 6032 Charleroi.

What are the car park opening and closing times?
Our car park is open from 4am to midnight every day of the year.

How is the car park secured?
Security is our top priority at Travel Park. Our car park is equipped with state-of-the-art security systems, including 24-hour video surveillance and regular patrols, to ensure your vehicle is fully protected. So you can travel with peace of mind, knowing your car is in safe hands.

At Travel Park, we are committed to making your parking experience as pleasant as possible and will look after your vehicle while you are away.

Is there a charge for transfers to Charleroi Brussels South airport?
Our exclusive shuttle service provides fast transfers between our car park and the airport. Shuttles run frequently and are included in your booking for added convenience.
Once you have parked your vehicle in our car park, our free shuttle will take you to the entrance of your departure terminal in less than 10 minutes. When you return from your trip, our shuttle will take you back from the arrivals hall to our car park.

What times does the shuttle run?
Our free shuttle service operates from 4am to midnight every day of the year.

Where does the shuttle drop us off and where does it pick us up at Charleroi Brussels South airport?
During your transfer to Charleroi Brussels South airport, our driver will drop you off directly in front of the departure hall for your convenience.

On your return, our shuttle will be waiting for you outside the arrival terminal. To confirm your presence with the driver, please contact 04 65 26 11 31. once you have collected your luggage.

What does your valet service offer consist of?
With our valet service, you don't have to come and park your car in our car park before you leave on holiday. Our valet service will collect your car from Parking Express and park it for you in our car park. When you return, he'll bring it back to the same place, saving you precious time on the way to and from your holiday.

With the valet service, how is my vehicle picked up from Charleroi airport?
On the day of your departure, we ask you to contact our valet about one hour before arriving at the airport's Express car park. Our valet will be waiting specifically for you there.

If you have opted for the "inventory" option, our valet will carry out a full examination of your vehicle in your presence. You can then hand over your keys, and he will park your vehicle in our car park, just a few minutes from the airport.

What happens when I return my vehicle to the airport with the valet option?
On the day of your return, please contact your valet on 04 65 26 11 31. as soon as you have collected your luggage.

Your valet will take your vehicle to the Express Car Park at your arrival terminal and return the keys to you there.

Can I book a parking space or valet parking without knowing my final flight times?
It's true that for many charter flights, flight times are not confirmed until 48 hours before departure. When you make your booking, you can simply provide the departure and return dates, as well as approximate times. Then we encourage you to contact us by telephone on 04 65 26 11 31. to let us know the exact times once they have been confirmed.

Can I receive an order confirmation after booking online?
Once your online booking has been confirmed, we will send you a summary ticket by e-mail. Simply present this voucher on the day of your arrival at the car park.

What additional services can I book online?
Cancellation option: with this option, you can obtain a refund if your booking is cancelled, in accordance with the cancellation conditions stipulated in our General Terms and Conditions of Sale (GTCS).

Vehicle condition check option: opt for the vehicle condition check service.

Vehicle cleaning option: Travel Park offers to clean your vehicle (exterior, interior or complete cleaning).

You can find out about all our available options when you book online.

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Travel Park

• Car park address Rue chapelle beaussart 59 - 6032 Charleroi

SECRETARIAT : 

• E-mail : contact@travelpark.be
• Secretarial telephone : 04 65 26 11 31
• Secretariat timetable 08:00 - 20:00
• Secretariat opening days : 7j/7

NAVETTE :

• Shuttle telephone : 04 65 26 11 31
• Timetable 04:00 / 00:00 - 7 days a week

Please do not hesitate to contact us if you have any questions or would like to make a reservation.